Privacy Policy
Introduction
Welcome to TRAPI LTD. We are committed to protecting the privacy and security of our users' data. This Privacy Policy outlines our practices concerning the collection, use, and protection of personal information.
Information Collection
TRAPI LTD collects the following types of personal information: Name, Email Address, and Payment Information. This information is collected for the purposes of account creation, processing purchases, and providing customer support.
Data Storage and Security
Personal information is stored in a secure third-party cloud-based database hosted by Firebase within the European Union. We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Personal data is retained for 18 months of inactivity, after which it is securely deleted.
Data Sharing and Disclosure
We do not share your personal information with third parties, except as required by law.
User Rights and Choices
Users have the right to access and delete their personal information. Requests for accessing or deleting personal data can be made by contacting [email protected].
Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance the functionality and improve the performance of our service. These technologies help us understand how our service is being used and enable us to tailor it to our users' needs.
Data Retention
User data is retained for a period of 18 months of inactivity. After this period, all personal data is permanently deleted from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our platform, and users will be notified via email. Continued use of our service after such changes will constitute acknowledgment and agreement of the modified Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at [email protected].
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